Context
European manufacturer. Multi-site IS programme covering ERP/WMS integration across production and intralogistics operations in three countries.
Challenge
Requirements had been defined informally. Scope was expanding without change control. Budget overruns were emerging. Vendor was delivering against its own interpretation of the specification.
Mandate
CONEXUS engaged as AMOA authority. Full requirements governance mandate — formalise specification, establish change control, and bring vendor delivery back into alignment.
Actions
Requirements baseline formalised and signed off by all stakeholders. Change control process implemented. Vendor scope reset against documented baseline. Monthly governance board established.